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  2. Frequently Asked Questions

Frequently Asked Questions

  • What is the recommended souvenir?

    Shiotaki Yokan (sweet bean jelly) is there a recommended in Teradomari Hisanoya It is also in our shop.
    In addition, we recommend "hot sprinContinue reading
  • About golf course

    The YONEX COUNTRY CLUB is 10 minutes by car from the hotel.
    Every year, YONEX LADIES are held.
    YONEX COUNTRY CLUB restaurant located in thContinue reading
  • Can I arrange a massage?

    It will be a chiropractic teacher commissioned by the hotel.
    Please contact the front desk when using.
    Since it is entrusted it will take frContinue reading
  • Is there a parking lot?

    There is a free parking lot dedicated to this hotel.
    The first parking lot is adjacent to the hotel and you can park up to 25 cars.
    We will Continue reading
  • Access method to Sumiyoshiya (in case of coming by car)

    From Tohoku direction → Hokuriku Expressway → Please come to Teradomari Port, about 30 minutes from Sanjotsubame IC.

    From Kanto direction →Continue reading
  • Access method to Sumiyoshiya (in case of using Joetsu Shinkansen (bullet Train))

    ① Get off at "Nagaoka Station" → Take the bus (for Teadomari, No 12 West Exit) → Get off at "Teradomari Omachi Bus Stop" → walk about 1 minuContinue reading
  • What is the point of note when visiting in winter?

    Teradomari of winter is often the day strong wind, you do not have that so much piled up in the snow itself danced but breaches is almost imContinue reading
  • About arranging a taxi

    We accept at the front desk.Taxi arrival usually takes about 5 minutes.
  • Please let me know the cancellation fee

    In principle it will occur from cancellation 3 days before arrival.The details are as follows.

    Cancellation 3 days prior to arrival 30% of Continue reading
  • About shipment package in advance to the hotel

    After contacting us in advance, we will ship your baggage to your room before checking in except for valuables, food and dangerous goods.
    BeContinue reading
  • About shipment of baggage from the hotel

    Kuroneko Yamato (Yamato Transport) is available. Shipping fee table is available at front desk.please confirm.
  • Can I bring in food and drinks?

    I'm sorry.Child retort Do not bring anything other than things such as baby food and milk please refrain from food sanitation management.
    IContinue reading
  • Do you communicate with mobile phones?

    There is a place where radio waves are bad in some of the facilities.
    As of now, we have confirmed that docomo's cell phone radio wave does Continue reading
  • Is there a curfew?

    There is no curfew, but automatic door of front entrance is switched to manual when late at night.Please note that it will be opened and cloContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.